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Infinity migration to PN ADSLx?

Estragon
Rising Star
Posts: 811
Thanks: 10
Registered: 07-02-2012

Infinity migration to PN ADSLx?

Has this BT customer who asked about this been correctly advised?
2 REPLIES
Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: Infinity migration to PN ADSLx?

Sounds about right - if we migrated them across on FTTC I believe we'd do so with a new 18 month contract (from our suppliers to us that is) so wouldn't be able to downgrade without the remainder of the contract being charged. We have to migrate across like for like.
So alternatives are I believe either downgrade beforehand or cancel then have us reprovide on ADSL2+, the latter of course involving a couple of weeks of downtime.
Estragon
Rising Star
Posts: 811
Thanks: 10
Registered: 07-02-2012

Re: Infinity migration to PN ADSLx?

Thanks.
Messy, but presumably just no suitable provision in Openreach's systems.