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Incredibly slow speeds this afternoon.

coliander
Dabbler
Posts: 19
Registered: ‎14-05-2009

Incredibly slow speeds this afternoon.

Heilo there, I've noticed this afternoon that my download speed has reduced to a crawl.
Here's my most recent speed test:

My router is currently synced at 7648/448 and I'm on the Plusnet Pro package, so clearly something is amiss  Huh
Any chance you could take a look at this for me?
Thanks.
2 REPLIES 2
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: Incredibly slow speeds this afternoon.

Looking at the recent line reports, you had a low sync a few days ago which put your IP Profile down to 750. This increased back to 5500 this morning, so if you haven't done already I'd suggest a reboot of your modem/router and then trying another speedtest.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
coliander
Dabbler
Posts: 19
Registered: ‎14-05-2009

Re: Incredibly slow speeds this afternoon.

Never mind, sorted it out. Was a problem at my end, someone had been fiddling with the QoS settings on the router.  Roll_eyes
Thanks for the speedy reply!