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Incorrect IP profile
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- Re: Incorrect IP profile
Incorrect IP profile
11-09-2013 1:22 PM
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Broadband speed has been getting slower and a test shows the download at 2.99Mbps and line profiled at 3Mbps.
Hopefully, someone at PlusNet can increase the profile to the maximum asap.
TIA
Hopefully, someone at PlusNet can increase the profile to the maximum asap.
TIA
Message 1 of 6
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Re: Incorrect IP profile
11-09-2013 3:59 PM
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Hi there Mardler.
I've checked over your line and found that the bRAS profile was set to 3mb.
I've now reset the line to bring the speed back up to 7150. You'll need to reboot your router in 4 hours to pick up the new speeds (8pm).
Let me know if you have any further issues.
Dean
I've checked over your line and found that the bRAS profile was set to 3mb.
I've now reset the line to bring the speed back up to 7150. You'll need to reboot your router in 4 hours to pick up the new speeds (8pm).
Let me know if you have any further issues.
Dean
Message 2 of 6
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Re: Incorrect IP profile
11-09-2013 5:00 PM
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Thanks, Dean.
We'll try that and get back either way.
We'll try that and get back either way.
Message 3 of 6
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Re: Incorrect IP profile
11-09-2013 8:33 PM
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Hi Deano,
Just reran BT speed check and:-
Download = 7.33Mbps
Upload = 0.39Mbps
Thanks!
Just reran BT speed check and:-
Download = 7.33Mbps
Upload = 0.39Mbps
Thanks!
Message 4 of 6
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Re: Incorrect IP profile
11-09-2013 9:51 PM
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That's good to see!
Let me know if you have any further issues.
Dean
Let me know if you have any further issues.
Dean
Message 5 of 6
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Re: Incorrect IP profile
11-09-2013 11:20 PM
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Will do and thanks again, Dean.
Message 6 of 6
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