Im somewhat satisfied but also disappointed :/
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- Re: Im somewhat satisfied but also disappointed :/
Im somewhat satisfied but also disappointed :/
10-06-2015 1:56 PM
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Uptime: 0 days, 7:36:49
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 1,155 / 7,819
Data Transferred (Sent/Received) [MB/GB]: 692.35 / 12.15
Output Power (Up/Down) [dBm]: 12.8 / 0.0
Line Attenuation (Up/Down) [dB]: 22.2 / 39.5
SN Margin (Up/Down) [dB]: 5.9 / 14.2
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / IFTN
Loss of Framing (Local/Remote): 9 / 0
Loss of Signal (Local/Remote): 1 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 25,080 / 0
FEC Errors (Up/Down): 0 / 0
CRC Errors (Up/Down): 77 / 492
HEC Errors (Up/Down): 38 / 854
Re: Im somewhat satisfied but also disappointed :/
10-06-2015 3:03 PM
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I've changed some settings on the connection, so everything should stabilise within the next few days. If you do have any further issues, please let us know!
Re: Im somewhat satisfied but also disappointed :/
10-06-2015 3:09 PM
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here are the new stats (although yesterday's was 11.8 I'm still happy)
Link Information
Uptime: 0 days, 0:02:04
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 1,144 / 10,798
Data Transferred (Sent/Received) [MB/GB]: 760.43 / 13.22
Output Power (Up/Down) [dBm]: 12.7 / 0.0
Line Attenuation (Up/Down) [dB]: 22.2 / 39.5
SN Margin (Up/Down) [dB]: 6.2 / 9.1
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / IFTN
Loss of Framing (Local/Remote): 26 / 0
Loss of Signal (Local/Remote): 3 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 25,148 / 0
FEC Errors (Up/Down): 0 / 203
CRC Errors (Up/Down): 0 / 0
HEC Errors (Up/Down): 0 / 0
Pick a task...
Re: Im somewhat satisfied but also disappointed :/
10-06-2015 3:37 PM
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Re: Im somewhat satisfied but also disappointed :/
10-06-2015 5:01 PM
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Quote from: catelliott I've changed some settings on the connection, so everything should stabilise within the next few days. If you do have any further issues, please let us know!
What changes Cat? Turned on interleaving? Changed (reset) the target SNRM?
The DS SNRM is still higher than we might expect and interleaving is set on the line.
Does the elevated SNRM point to a residual line issue?
@ashrafmiah93,
When you were reporting speeds, was that DATA speed test results or the router synch speeds?
Quote from: ashrafmiah93 To my amazement all yesterday i was getting 9mb speeds finally but later at night around 10pm speeds kind of dropped to about 5mb and then went back up again.
It is important that you are clear about such details when discussing speed issues. SYNCH speeds are impacted only by the link between you and the exchange. DATA speeds can be impacted by a number of other factors, including exchange congestion which can be more prevalent in the evening.
For the time being it would be useful if you only reported the router stats as per the two posts. If your SYNCH speed is changing, then there is likely to be a residual issue on your line. As you have found out, internal wiring can cause a massive loss of synch speed. It is possible that given the massive improvement gained by the BT engineer sorting out your internal wiring might have lead him to not looking too closely at the external wires. I'm guessing that previously you did not have a NTE5a master socket allowing you to disconnect the internal wiring and undertake tests direct on the line. You are lucky that BTOR are not hitting you with an end user issue charge.
The first set of stats show that interleaving was not set on the line (ideal) but the SNRM was higher than it ought to be.
The second set of stats show that interleaving is set (not ideal but good on problem lines) and the SNRM though lower is still higher than expected.
Is there noise on the line? Dial 17070 option 2 using a corded phone in the master socket.
Kevin
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Re: Im somewhat satisfied but also disappointed :/
17-06-2015 6:53 PM
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Quote from: Matthew Glad to see they've improved.
Let us know if you have any further issues.
My broadband connection was gone for a few minutes just now and it's back up but it seems the sync speed has been lowered further because I'm getting a max 7mb now. I was able to get an amazing 10mb before but that lowered to 9mb and then the line reset done by you lowered it to a further 8mb and now it's like a pattern 😕 will my sync speeds keep dropping like this everyday time the connection drops? Why can't I for once just go months without connection losses it's really frustrating especially now that I know for a fact I'm able to get good speeds
Link Information
Uptime: 0 days, 0:04:30
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 1,065 / 9,225
Data Transferred (Sent/Received) [GB/GB]: 5.89 / 111.52
Output Power (Up/Down) [dBm]: 12.8 / 0.0
Line Attenuation (Up/Down) [dB]: 22.3 / 39.5
SN Margin (Up/Down) [dB]: 6.4 / 9.0
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / IFTN
Loss of Framing (Local/Remote): 62 / 0
Loss of Signal (Local/Remote): 7 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 67,686 / 4
FEC Errors (Up/Down): 1,187 / 19,778
CRC Errors (Up/Down): 57 / 1
HEC Errors (Up/Down): 130 / 0
Re: Im somewhat satisfied but also disappointed :/
17-06-2015 7:55 PM
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Leaving that aside, how is your Gaming at the moment?
Re: Im somewhat satisfied but also disappointed :/
17-06-2015 10:51 PM
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Re: Im somewhat satisfied but also disappointed :/
18-06-2015 12:33 AM
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Did you ever ask your near neighbours if they were suffering similar problems?
You speeds in your previous flat may have been better if the line didn't suffer as much interference, the different Line Management by your LLU provider may have helped as well. I have to say that I was a little surprised at the amount of sync speed improvement after the recent Openreach engineer's visit. That old master socket must have been faulty.
I'm still not convinced that there may not be some issue with the wiring between the point the BT cables come into the building and your flat. Do you know if the engineer went and investigated them?
Re: Im somewhat satisfied but also disappointed :/
18-06-2015 4:27 PM
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0 days, 21:27:23
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 988 / 8,407
Data Transferred (Sent/Received) [GB/GB]: 6.25 / 119.20
Output Power (Up/Down) [dBm]: 12.7 / 0.0
Line Attenuation (Up/Down) [dB]: 22.2 / 39.5
SN Margin (Up/Down) [dB]: 8.2 / 11.8
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / IFTN
Loss of Framing (Local/Remote): 71 / 0
Loss of Signal (Local/Remote): 8 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 67,944 / 9
FEC Errors (Up/Down): 3,392 / 129,235
CRC Errors (Up/Down): 356 / 478
HEC Errors (Up/Down): 891 / 6,522
Re: Im somewhat satisfied but also disappointed :/
19-06-2015 8:15 AM
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You could do with a current xDSL status report, so you know where you are. I would guess that the way the "system" works you probably have to have another engineer visit before any chance of getting a REIN engineer out to investigate interference, that could be a long drawn out process, so if you have some time to any investigation yourself, some guidance on what to do could be given here.
Re: Im somewhat satisfied but also disappointed :/
19-06-2015 2:08 PM
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