cancel
Showing results for 
Search instead for 
Did you mean: 

IP profile uplift please

PeeGee
Aspiring Pro
Posts: 1,106
Thanks: 56
Fixes: 3
Registered: ‎05-04-2009

IP profile uplift please

14 days after my phone and internet "returned"* my sync and BT IP profile increased, but the Plusnet setting hasn't changed (though it's only 28 hours since  Smiley ).
BTW speed test gives 2.81Mbps, Plusnet "current speed" 2.3Mbps
An update would be appreciated, thanks.
Just need to try and trace/identify the 2.5dB variations on the uplink SNRM - downlink is fine  Cheesy

* 5 days "lost" waiting for a new cable to be pulled through the new ducting  Sad
Plusnet Fibre (Sep 2014), Essentials (Feb 2013); ADSL (Apr 2009); Customer since Jan 2004 (on 28kb dial-up)
Using a TP-Link Archer VR600 modem-router.
2 REPLIES
Plusnet Help Team
Plusnet Help Team
Posts: 13,724
Thanks: 265
Fixes: 76
Registered: ‎27-04-2007

Re: IP profile uplift please

Done, I've just updated the profile to 2800kbps on our systems.
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team
PeeGee
Aspiring Pro
Posts: 1,106
Thanks: 56
Fixes: 3
Registered: ‎05-04-2009

Re: IP profile uplift please

Thanks Adam,
With luck, it will go up again after another couple of weeks - assuming the line stays stable (currently 8dB SNRM)  Cheesy
Plusnet Fibre (Sep 2014), Essentials (Feb 2013); ADSL (Apr 2009); Customer since Jan 2004 (on 28kb dial-up)
Using a TP-Link Archer VR600 modem-router.