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IP profile nudge

Sheepdog
Grafter
Posts: 67
Thanks: 1
Registered: ‎30-07-2007

IP profile nudge

Hi could someone nudge my IP profile up to match BT, since using new router last week my sync speed has increased and BT now have increased the IP profile to 15.21 but PN profile still at 14.6.
Cheers
5 REPLIES 5
Sheepdog
Grafter
Posts: 67
Thanks: 1
Registered: ‎30-07-2007

Re: IP profile nudge

Is there nobody on from PN to give it a nudge?
x47c
Grafter
Posts: 881
Thanks: 3
Registered: ‎14-08-2009

Re: IP profile nudge

The Plusnet staff who monitor this forum only work office hours - today is a bank holiday.
If you are lucky one of them might drop in to have a quick look over the long weekend.
Sheepdog
Grafter
Posts: 67
Thanks: 1
Registered: ‎30-07-2007

Re: IP profile nudge

Hi could a kind soul from PN please nudge my PN profile to match BT's. Hope you all had a good weekend and not got too wet.
jojopillo
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 9,786
Registered: ‎16-06-2010

Re: IP profile nudge

HI Sheepdog,
I have raised your profile to 15400 to allow for your new BT IP profile. This should take effect shortly.
Jojo Smiley
Sheepdog
Grafter
Posts: 67
Thanks: 1
Registered: ‎30-07-2007

Re: IP profile nudge

Hi Jojo
Cheers for that  Smiley
Sheepdog