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IP profile issues at PN end ?
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IP profile issues at PN end ?
07-01-2013 10:30 AM
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My profile at PN seems to be set at 3.2m whereas the BT test done this morning gives my IP profile as 3.88. My router does not show any disconnects for the last 7 days or so and has been syncing at 4400. My download speed currently is 2.94Mbps (BT) whereas I normally get around 3.7 ish. I don't understand why the PN line speed has been reduced to 3.2 as at my end there appear to have been no disconnects. I'm on 21CN. Generally I have found that synchronisaion between BT and PN on IP profile is somewhat unpredictable, sometimes it's 3 or 4 days, sometimes much longer.
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Re: IP profile issues at PN end ?
07-01-2013 3:36 PM
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Hi yakzil,
I've changed that to 3.8MB/s for you, give it 10-15 minutes and you should see the difference.
I've changed that to 3.8MB/s for you, give it 10-15 minutes and you should see the difference.
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Re: IP profile issues at PN end ?
07-01-2013 4:25 PM
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Thanks for that , now at about 3.6Mbps. Still not clear about why the PN profile went down.
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Re: IP profile issues at PN end ?
08-01-2013 12:42 PM
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Your sync rate dropped towards the end of December, since it has picked back up our systems were awaiting an update of the higher sync rate, not to sure why you had the drop in sync rate though.
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- Re: IP profile issues at PN end ?