IP address for Plusnet

[#1]

Hello ,  on Windows 10 my PC crashed .recovered most of MS settings but on ethernet limited connection . Need IP address. can some learned user help with Internet Options configuration inc. Homepage internet address ,LAN settings also Network Connection page . Have signal on my lap-top and No2 PC ..  Tried " ipconfig/release " no go .  Also off topic , both firewalls have probs for me to solve before going online .Bullguard did not detect AV or malware .  Any ideas from you bright people out there ?  Thanks R

[#2]

Hi Corsairxf4u,
A warm welcome to the forums.  Given what you have written, I suggest that the thread's title is somewhat misleading - you do not need an IP address for PlusNet, rather you need to know how to sort out your PC connectivity.
Would I be correct that reference to "Ethernet limited connection" is from the PC's network connection status?
Is the PC connected to the router using a cable or is it wifi?
Can you do  run ipconfig /all and report the values highlighted below...

Quote

Physical Address. . . . . . . . . : xx-xx-xx-xx-xx-xx   DHCP Enabled. . . . . . . . . . . : Yes   Autoconfiguration Enabled . . . . : Yes   Link-local IPv6 Address . . . . . :   IPv4 Address. . . . . . . . . . . : 192.168.1.71(Preferred)   Subnet Mask . . . . . . . . . . . : 255.255.255.0   Lease Obtained. . . . . . . . . . : 29 September 2015 20:50:49   Lease Expires . . . . . . . . . . : 11 October 2015 13:23:13   Default Gateway . . . . . . . . . : 192.168.1.254   DHCP Server . . . . . . . . . . . : 192.168.1.254   DHCPv6 IAID . . . . . . . . . . . : 311446757   DHCPv6 Client DUID. . . . . . . . :   DNS Servers . . . . . . . . . . . : 192.168.1.254   NetBIOS over Tcpip. . . . . . . . : Enabled

If it shows DHCP is enabled and there is not a 192.168.x.x address then that suggests a problem with the router or your connection to it.
If you are using a PlusNet router, then which one?
If you are connected to the router and you are using a PlusNet router, use one of the links below to obtain the line stats - then post back here please.