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IP Profile

Rowe840
Newbie
Posts: 7
Registered: 13-11-2010

IP Profile

Is it possible, for PN to reset my IP profile, back up to its original max status, my ip profile dropped considerably recently, and i have found its due to broken wires, so i have replaced those, and after doing a BT Test, it shows my DOWNSTREAM as over 7000 but my ip profile is at 3000
15 REPLIES
Community Veteran
Posts: 6,735
Thanks: 12
Registered: 02-02-2008

Re: IP Profile

Give it a few days and DLM should sort it out automatically.  Wink
Rowe840
Newbie
Posts: 7
Registered: 13-11-2010

Re: IP Profile

Ive suffered with this bad connection for almost a week now lol, its made downloads slow, also online gaming has been an absolute nightmare. Just wanted it sorted asap really, so i thought i'd give the forums a go  Smiley
Rowe840
Newbie
Posts: 7
Registered: 13-11-2010

Re: IP Profile

Download speedachieved during the test was - 2568 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :7616 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 3000 Kbps
Community Veteran
Posts: 26,686
Thanks: 910
Fixes: 10
Registered: 10-04-2007

Re: IP Profile

How often do you reboot your router?
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)
Rowe840
Newbie
Posts: 7
Registered: 13-11-2010

Re: IP Profile

It has been rebooted several times in the past few weeks, not my doing, it kept dropping out due to a bad cable, but ive now isolated this problem, and retified it, and its syncing perfectly again but the ip is still stuck. i am only 98 metres from the exchange as the crow flies, and 350ish by road...
it says online, a massive increase like this, should only take a few hours?
Community Veteran
Posts: 6,735
Thanks: 12
Registered: 02-02-2008

Re: IP Profile

Quote from: Rowe840
it says online, a massive increase like this, should only take a few hours?

Grin Grin Grin
Give it 3 or 4 days.......
Rowe840
Newbie
Posts: 7
Registered: 13-11-2010

Re: IP Profile

Sad

What is "Adaptive Max Logic"?
•Decreases in sync speed will still reflect in the IP profile within 75 mins.
•Increases in sync speed will depend on the percentage of the increase and will vary between a few hours and up to 5 days.
A large % increase in sync speed should see the IP profile rise within 4-6 hours, whilst a small increase may take up to 5 days before the IP profile reflects the change. BT estimates that under "Adaptive Max Logic" more than 60% of increases will now occur before they would on the old 3 day system.
Examples:-
1. - Large increase - Line dropped to a 576 sync during a thunderstorm (profile = 500), after a resync it went back up to 7616 (profile 6500). Profile increase = 6000/500 *100 = 1200% increase which should occur in 4-6 hours.
2. - Small increase - Sync increase from 7616 (profile 6500) to 8128 (profile 7150) after interleaving removed. Profile increase = 650/6500*100 = 10% which may not take effect for 5 days.

Read more: http://kitz.co.uk/adsl/IPprofile.htm#ixzz15IIFuiUX
Community Veteran
Posts: 38,460
Thanks: 1,027
Fixes: 62
Registered: 15-06-2007

Re: IP Profile

and most times it doesn't do what it says on the tin specially on 21CN
Rowe840
Newbie
Posts: 7
Registered: 13-11-2010

Re: IP Profile

Ah oaky doaky, thats a shame, just getting frustrated with it! half the time, the connections becomes unusable, im just being impatient lol.
Alxns
Grafter
Posts: 172
Registered: 18-05-2010

Re: IP Profile

Quote from: Oldjim
and most times it doesn't do what it says on the tin specially on 21CN

Very true
minimum 24 hours.
jojopillo
Grafter
Posts: 9,786
Registered: 16-06-2010

Re: IP Profile

Hi Rowe840,
I've just ran a line test and the BT profile is still 3000. The connection hasn't remained constant though, so this may be the reason that it hasn't lifted yet. Don't reboot until the BT profile has increased, or if you do then go to the router homepage and select disconnect then connect to do it without it affecting the profile.
Jojo Smiley
Rowe840
Newbie
Posts: 7
Registered: 13-11-2010

Re: IP Profile

Yeah unfortunately the mrs decided last night when i was in the shower, she'd try and fix it, and reboot the router lol. Sad
jojopillo
Grafter
Posts: 9,786
Registered: 16-06-2010

Re: IP Profile

I'm sure she was only trying to be helpful! Wink
Community Veteran
Posts: 26,686
Thanks: 910
Fixes: 10
Registered: 10-04-2007

Re: IP Profile

Typical. Make a comment about a woman and they all gang up on you! Tongue
jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£13/month)
Mobile: iD mobile (£4/month)