Just wondering how long it should take before the PN Profile catches up with the BT one? I had BT in to fix a wiring fault on Tuesday after weeks of poor sync speeds and disconnections resulting in a PN profile that's currently at 350..... The BT profile finally recovered early this morning and shows a healthy 5500 on the Speedtester site so just waiting on PN catching up - I read somewhere that this is done 4 times a day but I've yet to see any evidence of increased speeds! I've seen a few recent reports of "stuck" profiles that needed a little nudge to get them going again so don't want to wait too long before raising a ticket!
Re: IP Profile
Quote from: niallsimpson The BT profile finally recovered early this morning and shows a healthy 5500...
The PN profile updates twice a day, so should catch up by this evening. If it doesn't, I would contact PN tomorrow morning requesting that it be 'unstuck'.