Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
IP Profile
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- IP Profile
IP Profile
07-11-2007 2:08 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The IP Profile for my line as determined by the BT Speedtester is 7000 kbps but when checking the ‘Connections Settings’ in the Member Centre it indicates that my current broadband speed is 6500 kbps. My sync speed is 8096 kbps and has been for some time, at least nine days now and probably more. I believe that the speed indicated in the Member Centre should sync with my IP Profile at the exchange and should therefore be set at 7000 kbps; however it has been stuck on 6500 kbps for some time now. Is it possible for someone to set the speed to its correct setting on your network?
BT Speedtester results:
Test1 comprises of Best Effort Test:
IP profile for your line is - 7000 kbps
DSL connection rate: 448 kbps(UP-STREAM) 8096 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 5865 kbps
From Member Centre / Connection Settings / High-Speed Broadband page:
Your High-speed Broadband Service
Your current broadband speed is 6500 Kbps
(My Question ID: 23300120 also refers to this.)
BT Speedtester results:
Test1 comprises of Best Effort Test:
IP profile for your line is - 7000 kbps
DSL connection rate: 448 kbps(UP-STREAM) 8096 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 5865 kbps
From Member Centre / Connection Settings / High-Speed Broadband page:
Your High-speed Broadband Service
Your current broadband speed is 6500 Kbps
(My Question ID: 23300120 also refers to this.)
Message 1 of 3
(1,535 Views)
2 REPLIES 2
Re: IP Profile
07-11-2007 2:14 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi there,
For some reason Actuate is showing your IP Profile as 6500Kbps rather than 7000Kbps, hence the responses you were given, although I appreciate that they were not very clear.
I've changed the profiling at our end, but I wouldn't neccessarily expect you to see much of a difference. You'll need to reboot for the changes to take affect.
For some reason Actuate is showing your IP Profile as 6500Kbps rather than 7000Kbps, hence the responses you were given, although I appreciate that they were not very clear.
I've changed the profiling at our end, but I wouldn't neccessarily expect you to see much of a difference. You'll need to reboot for the changes to take affect.
Message 2 of 3
(285 Views)
Re: IP Profile
07-11-2007 2:22 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Thanks James for your amazingly quick and helpful response.
I agree that it probably won't make a dramatic difference but every little helps.
I agree that it probably won't make a dramatic difference but every little helps.
Message 3 of 3
(285 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page