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IP Profile

philnuttall
Newbie
Posts: 5
Registered: 21-03-2011

IP Profile

Hi, recently upgraded my package to upto 80mb ran bt speed test and I am getting roughly the same speed as I was on upto 40 mb, bt speed test reports my ip profile is set at 51.11 is this correct? or do you guys have to do something at your end to change my ip profile ?
Regards
Phil
3 REPLIES
Community Veteran
Posts: 6,313
Thanks: 86
Fixes: 3
Registered: 08-01-2008

Re: IP Profile

The BT IP profile indicates that you are on 80Mb/s (it's above 40Mb, though not by an enormous amount).
You can check the Plusnet profile 'Current Line Speed' here: https://portal.plus.net/my.html?action=data_transfer_speed (requires login), this should be just below the BT IP profile.
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philnuttall
Newbie
Posts: 5
Registered: 21-03-2011

Re: IP Profile

Hi thanks for speedy reply  Smiley
Cheers
Phil
Community Gaffer
Community Gaffer
Posts: 17,650
Thanks: 642
Fixes: 162
Registered: 05-04-2007

Re: IP Profile

You're syncing at roughly 53Mb which has given you a profile of 51.11Mb. I've replicated this on our side to make sure we're not incorrectly profiling you.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff