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IP Profile

philnuttall
Newbie
Posts: 5
Registered: ‎21-03-2011

IP Profile

Hi, recently upgraded my package to upto 80mb ran bt speed test and I am getting roughly the same speed as I was on upto 40 mb, bt speed test reports my ip profile is set at 51.11 is this correct? or do you guys have to do something at your end to change my ip profile ?
Regards
Phil
3 REPLIES 3
w23
Pro
Posts: 6,347
Thanks: 96
Fixes: 4
Registered: ‎08-01-2008

Re: IP Profile

The BT IP profile indicates that you are on 80Mb/s (it's above 40Mb, though not by an enormous amount).
You can check the Plusnet profile 'Current Line Speed' here: https://portal.plus.net/my.html?action=data_transfer_speed (requires login), this should be just below the BT IP profile.
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
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philnuttall
Newbie
Posts: 5
Registered: ‎21-03-2011

Re: IP Profile

Hi thanks for speedy reply  Smiley
Cheers
Phil
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re: IP Profile

You're syncing at roughly 53Mb which has given you a profile of 51.11Mb. I've replicated this on our side to make sure we're not incorrectly profiling you.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.