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IP Profile

barny
Grafter
Posts: 34
Registered: 17-01-2011

IP Profile

Hello My connection speed is 3422Mbps and my BT profile is 3,02Mbps 88.2per cent
however the PlusNet Net line speed is showing2.5Mbps.This is restricting my download
speed.  Are you able to correct please?
Thanks
4 REPLIES
Community Veteran
Posts: 4,781
Thanks: 106
Fixes: 20
Registered: 14-07-2009

Re: IP Profile

Yes Plusnet are able to correct this.  Unfortunately they are unable to stop this type of problem happening in the first place.
barny
Grafter
Posts: 34
Registered: 17-01-2011

Re: IP Profile

Lets hope my post is picked up and actioned !!
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: 13-07-2012

Re: IP Profile

Hi barny,
It looks like your profile was automatically updated at 7.23 this morning, hope that's done the trick for you.
barny
Grafter
Posts: 34
Registered: 17-01-2011

Re: IP Profile

Thank you Chris all is now well!