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IP Profile
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- Re: IP Profile
IP Profile
13-08-2008 1:10 PM
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How long does it normally take for PN to update the IP profile?
The BT speedtest page says that my IP profile is 2500, but on the member centre says that its 2000.
The BT speedtest page says that my IP profile is 2500, but on the member centre says that its 2000.
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Re: IP Profile
13-08-2008 1:22 PM
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See this for the official response
http://community.plus.net/forum/index.php/topic,65775.msg537605.html#msg537605
Speaking from personal experience, I have found that my BT profile has recovered from a low sync event quicker than it has taken plusnet to reduce it in response to the event. Running the BT speedtest does seems to expedite the automated process.
http://community.plus.net/forum/index.php/topic,65775.msg537605.html#msg537605
Speaking from personal experience, I have found that my BT profile has recovered from a low sync event quicker than it has taken plusnet to reduce it in response to the event. Running the BT speedtest does seems to expedite the automated process.
My other car isn't a Ferrari
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Re: IP Profile
13-08-2008 1:30 PM
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They usually update twice a day, so if it's been like that for longer than 24 hours it may we worthwhile raising a ticket and asking it to be checked.
B.
B.
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Re: IP Profile
13-08-2008 3:33 PM
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I've just checked again and its now gone up to 2500.
Thanks for the replies
Thanks for the replies
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Re: IP Profile
13-08-2008 3:49 PM
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I gave things a quick kick from this end for you, saves you having to wait. You should see the slightly higher speeds coming through once you've rebooted your modem/router.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
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