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IP Profile

rld
Newbie
Posts: 3
Registered: ‎05-11-2013

IP Profile

I should be getting at least 74Mbs but only getting around 33Mbs. How do I have my IP Profile reset to match?
2 REPLIES 2
Pettitto
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 6,346
Fixes: 5
Registered: ‎26-11-2011

Re: IP Profile

Hi rld,
It looks as though some of the settings on our system was set incorrectly. Can you log into your router and click 'Disconnect' and then 'Connect' again, this should resolve the issue for you.
rld
Newbie
Posts: 3
Registered: ‎05-11-2013

Re: IP Profile

Thanks Chris, that sorted the problem out.