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IP Profile vs Stable Rate

Innovations
Grafter
Posts: 117
Registered: ‎06-08-2007

IP Profile vs Stable Rate

I've been running steadily at 2500 Stable rate for some time but it dropped recently and I can't shift it back. On Stable Rate I get 1750 although the BT Speed Test says IP Profile 2500 (Actual 1413). Should I keep switching on and off or can you do something? The modem is plugged directly into the main plug and there's only a Dect telephone, no other devices.
2 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: IP Profile vs Stable Rate

The Stable rate is changed about every 12 hours I think when a report is received from BT
There is nothing you can do to fix it other than raising a ticket - I have flagged this up and I would expect a Comms Team member will pick it up later in the day
James
Grafter
Posts: 21,036
Registered: ‎04-04-2007

Re: IP Profile vs Stable Rate

Hi there,
I've changed the profile to 2500Kbps for you now.
Who needs a PA when I have a moderator Cheesy