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IP Profile stuck at 40Mbps?

Posts: 8
Registered: ‎11-07-2013

IP Profile stuck at 40Mbps?

Is it possible my IP Profile is set to 40Mbps? According to the BT Wholesale Speed Test my IP Profile is 40.86Mbps. But I thought it should be 80Mbps? The estimated line speed was 54Mbps when I signed up and am getting currently 39Mbps.
Plusnet Help Team
Plusnet Help Team
Posts: 13,750
Thanks: 267
Fixes: 78
Registered: ‎27-04-2007

Re: IP Profile stuck at 40Mbps?

Hi there,
It doesn't appear to be a 40mbs profile. Diagnostics are showing me an up-to 54mb profile. 80mb would relate to the fibre product (which you are definitely on) rather than a profile.
If that doesn't improve you might want to raise a fault:
If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team