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IP Profile refresh please

Neo
Grafter
Posts: 55
Registered: ‎06-07-2007

IP Profile refresh please

Openreach disconnected some external faulty wiring on Monday and so my line stats have improved (almost back to what they were some time ago).
Before:
DS rate: 2272 kbit/s
US rate: 96 kbit/s
Max DS rate: 2272 kbit/s
Max US rate: n/a
DS SNR: 15 dB
US SNR: 7 dB
DS Attn: 22 dB
US Attn: 14 dB
DS Power: 5 dB
US Power: 11 dB

After:
DS rate: 7264 kbit/s
US rate: 448 kbit/s
Max DS rate: 7264 kbit/s
Max US rate: n/a
DS SNR: 13 dB
US SNR: 24 dB
DS Attn: 17 dB
US Attn: 9 dB
DS Power: 5 dB
US Power: 12 dB

The IP Profile at BT has now been increased (finally) to 6000 Kbps (I'm hoping it's going to increase further).
 Download speed achieved during the test was - 1057 Kbps
For your connection, the acceptable range of speeds is 600-7150 Kbps.
Additional Information:
Your DSL Connection Rate :6912 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 6000 Kbps

However, the PlusNet value is still on 1250 (as you can probably tell from the above download speed) - please can this be updated/refreshed?  Smiley
TIA
2 REPLIES 2
Chris
Legend
Posts: 17,724
Thanks: 600
Fixes: 169
Registered: ‎05-04-2007

Re:IP Profile refresh please

Yep, give me 5 minutes and it shall be done.
Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Neo
Grafter
Posts: 55
Registered: ‎06-07-2007

Re: IP Profile refresh please

Thanks Chris Smiley