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IP Profile issue

onedoc1
Hooked
Posts: 6
Registered: ‎22-03-2016

IP Profile issue

Please could someone adjust my ip profile on plusnet side to match bt wholesale at 6.82 Mbps thanks.

BT WHOLESALE STATS

Download speed achieved during the test was - 5.18 Mbps
For your connection, the acceptable range of speeds is 2 Mbps-7.15 Mbps
Additional Information:
IP Profile for your line is - 6.82 Mbps

 

PLUSNET STATS

 

Current line speed:5.3 Mb

1 REPLY
MattyC
Champion
Posts: 3,192
Thanks: 161
Fixes: 46
Registered: ‎10-04-2014

Re: IP Profile issue

That has been changed round for you. Let me know if you have any problems.

ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet