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IP Profile bump please
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- Re: IP Profile bump please
IP Profile bump please
21-12-2011 10:20 AM
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Hi,
My IP Profile has dropped from 7150 to 2000, can I have it bumped back up please?
thanks
Joe.
My IP Profile has dropped from 7150 to 2000, can I have it bumped back up please?
thanks
Joe.
Message 1 of 6
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Re: IP Profile bump please
21-12-2011 10:39 AM
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Hi joem52,
The profile on BTs and our side is showing as 7150, so nothing I can change there. However, after further digging I've discovered that the profile seems to be stuck on one of their systems. I'll reset the line in order to try to resolve this, although if that doesn't work we'd have to raise it as a fault to get it fixed. I'll let you know how it goes.
Jojo
The profile on BTs and our side is showing as 7150, so nothing I can change there. However, after further digging I've discovered that the profile seems to be stuck on one of their systems. I'll reset the line in order to try to resolve this, although if that doesn't work we'd have to raise it as a fault to get it fixed. I'll let you know how it goes.
Jojo
Message 2 of 6
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Re: IP Profile bump please
21-12-2011 10:46 AM
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Cheers Jojo
Message 3 of 6
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Re: IP Profile bump please
21-12-2011 12:13 PM
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HI joem52,
I've done all I can now (you've probably had lots of emails telling you this, but hopefully this will have sorted it. Let me know if it has.
Jojo
I've done all I can now (you've probably had lots of emails telling you this, but hopefully this will have sorted it. Let me know if it has.
Jojo
Message 4 of 6
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Re: IP Profile bump please
21-12-2011 12:52 PM
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Just checked, it's back to 7150, thank you Jojo
Message 5 of 6
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Re: IP Profile bump please
21-12-2011 1:06 PM
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Awesome, thanks for letting me know
Message 6 of 6
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