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IP Profile Update

southerner
Aspiring Pro
Posts: 509
Thanks: 45
Fixes: 1
Registered: 27-11-2013

IP Profile Update

Would it be possible for my IP Profile to be updated on PlusNet's side please? BT's updated a few hours ago taking me back up to 19Mb after recovery from my line fault that had dropped me to 10Mb.
3 REPLIES
Superuser
Superuser
Posts: 11,095
Thanks: 2,457
Fixes: 22
Registered: 22-08-2007

Re: IP Profile Update

This should update automatically within a couple of hours - watch out for a PPP session drop.
Community Gaffer
Community Gaffer
Posts: 17,642
Thanks: 635
Fixes: 160
Registered: 05-04-2007

Re: IP Profile Update

This should update automatically, but rather than wait I've made the update now. You might need to log in to your router and hit disconnect/reconnect.
If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
southerner
Aspiring Pro
Posts: 509
Thanks: 45
Fixes: 1
Registered: 27-11-2013

Re: IP Profile Update

Thanks Chris. Just got my full throughput back after establishing a new PPP session. I can stream in HD again now :-)