cancel
Showing results for 
Search instead for 
Did you mean: 

IP Profile/Estimated Speed FTTC

ShelleyT
Dabbler
Posts: 24
Registered: ‎20-03-2013

IP Profile/Estimated Speed FTTC

Just got my connection up yesterday, the Estimated speed was 47D/8U. My current line speed is 37Mb. My upload is the most worrying, its almost the same as my previous ADSL2 connection and far short of the estimated 8. I'am pretty happy with my download speed although its 10 short of the estimate. The attachments, Plusnets current/estimated line speed and the BT "Further Diagnostics" page.
3 REPLIES
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: IP Profile/Estimated Speed FTTC

Hi ShelleyT,
You've been provisioned on the wrong product, so I've placed a modify order to rectify that and will complete tomorrow. You'll then see a increase in your speed.
Let me know how you go.
Chris
ShelleyT
Dabbler
Posts: 24
Registered: ‎20-03-2013

Re: IP Profile/Estimated Speed FTTC

Thanks Chris.
ShelleyT
Dabbler
Posts: 24
Registered: ‎20-03-2013

Re: IP Profile/Estimated Speed FTTC

My speed is now exactly what was estimated on the download side,I get 46.5 download and exceed the upload estimate with 9.5. Thanks Chris.