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IP Profile 2500kbps, speed 400kbps???

honestsam
Grafter
Posts: 29
Thanks: 4
Registered: 22-01-2010

IP Profile 2500kbps, speed 400kbps???

Hi,
I had a problem with my broadband speed where it was running at 400kbps. The throughput was about 950kbps and this was tracked to a broken filter on a telephone extension. Since that was replaced throughput has increased to 3200kbps, but my speed still remains at 400kbps.
Did a bt speedster test and my IP profile was 2500kbps (see attached) so what's going on plus net friends?!!??!
Note: might I mention that this happened yesterday. Just read a thread where plus net restrictions lag behind bt profile changes.
Router stats:
     DSL Status:   Up    
     DSL Modulation Mode:   GDMT    
     DSL Path Mode:   INTERLEAVED    
     Downstream Rate:   3168 Kbps    
     Upstream Rate:   448 Kbps    
     Downstream Margin:   9 db    
     Upstream Margin:   19 db    
     Downstream Line Attenuation:   55    
     Upstream Line Attenuation:   31    
     Downstream Transmit Power:   0    
     Upstream Transmit Power:   0
5 REPLIES
pierre_pierre
Grafter
Posts: 19,757
Registered: 30-07-2007

Re: IP Profile 2500kbps, speed 400kbps???

Welcome to the nearly Honest Forums
You PN profile is here https://portal.plus.net/my.html?action=data_transfer_speed
normally the PN profile lags behind the BT one by about 12 hours and updates at about 10 in the morning
honestsam
Grafter
Posts: 29
Thanks: 4
Registered: 22-01-2010

Re: IP Profile 2500kbps, speed 400kbps???

Ok thanks. Not sure when BT profile was updated, but I guess the throughput should normalise tomorrow.
PlusNet profile is:
Estimated line speed:
1.5 - Checked on 2010-01-08 21:38:30
Current line speed:
500
prichardson
Grafter
Posts: 1,503
Registered: 05-04-2007

Re: IP Profile 2500kbps, speed 400kbps???

I have manually updated the profile for you and there will be a brief drop in your connection to allow it to fully activate.
Looking at your line though, I don't expect it to hold at the current profile for very long and suspect there may be more to the problem than just a broken filter.
honestsam
Grafter
Posts: 29
Thanks: 4
Registered: 22-01-2010

Re: IP Profile 2500kbps, speed 400kbps???

Thanks for the manual intervention. I can confirm my PN profile has gone up to 2500.
Broadband speed is just a tadger over 1Mbps, and at this new address connection speed seems to be about half of throughput. It's around 3000m from the exchange, the router is in the master socket, the ringer wire is not connected, so why the pessimismHuh
TBH as long as Iplayer and youtube are usable I'm reasonably un-grumbly about the service. I won't bother mentioning about the ridiculously low daytime torrent speeds... (not tried at night). You get what you pay for I suppose.
dick:quote
honestsam
Grafter
Posts: 29
Thanks: 4
Registered: 22-01-2010

Re: IP Profile 2500kbps, speed 400kbps???

Speedjump as of this morning:
speedtest:
2.3mbps
Latency has been jumping from 45 - 85ms but router stats are good (I think).
      DSL Status:  Up   
      DSL Modulation Mode:  GDMT   
      DSL Path Mode:  INTERLEAVED   
      Downstream Rate:  3136 Kbps   
      Upstream Rate:  448 Kbps   
      Downstream Margin:  15 db   
      Upstream Margin:  19 db   
      Downstream Line Attenuation:  55   
      Upstream Line Attenuation:  31   
      Downstream Transmit Power:  0   
      Upstream Transmit Power:  0
I think my line is going to be up and down according all sorts of external factors coming and going.