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IP Camera YI camera from Amazon - Wont connect to my Plusnet wifi?

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bpascua
Grafter
Posts: 25
Thanks: 1
Fixes: 2
Registered: 2 weeks ago

IP Camera YI camera from Amazon - Wont connect to my Plusnet wifi?

Hello,

 

I just moved over from SKY. I have a couple of Yi 1080 DPI Ip internal security cameras on my network that I reconfigured yesterday when my service went live without any issues. I ordered a 3rd camera a Yi 720 DPI one as I was feeling cheap and I cant get it to connect.  I get constant errors trying to pair it and getting it to accept my password. I popped over to my mates who still has SKY and it paired straight away on his network. So it doesnt like something about my wifi network?

 

Has anyone come across this before?

 

thanks

 

Brian

2 REPLIES
bpascua
Grafter
Posts: 25
Thanks: 1
Fixes: 2
Registered: 2 weeks ago

Re: IP Camera YI camera from Amazon - Wont connect to my Plusnet wifi?

Fix

Right I solved this, there is something odd with the router, I did a factory reset and was able to pair the camera normally. 

Plusnet Help Team
Plusnet Help Team
Posts: 10,169
Thanks: 3,209
Fixes: 514
Registered: ‎21-04-2017

Re: IP Camera YI camera from Amazon - Wont connect to my Plusnet wifi?

Sorry to hear you've had issues with connecting your security camera to the internet, but I'm glad that you've sorted this out. If you need any further assistance, please feel free to let us know.

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team