I've left. Need a few thing sorted.
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I've left. Need a few thing sorted.
23-02-2010 1:24 PM
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Thank you again. Customer service on here has been great.
EDIT: Just added card to the system.
Re: I've left. Need a few thing sorted.
23-02-2010 2:02 PM
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All sorted now.
Re: I've left. Need a few thing sorted.
23-02-2010 4:49 PM
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Re: I've left. Need a few thing sorted.
24-02-2010 9:37 AM
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Value Balance Invoice Date Status Description
£-0.50 £0.00 21/02/2010 Credit Note Reduction of subscription charges by the referral scheme
£16.34 £15.84 21/02/2010 Part-Paid Scheduled Payments
How much do I owe now? £55 or something right? After you take that from the card, can you remove the card from the Plusnet system. I don't want any other payments to be accidentally taken from it.
EDIT: Just incase Matt isn't working today. He said that it is too late to stop the direct debit, so I will just have to pay the difference and the rest will be written off.
Thanks again.
Re: I've left. Need a few thing sorted.
24-02-2010 10:12 AM
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Yes I got the PM - sorry for not responding. I'll sort that for you now.
EDIT: Apologies, it's still not gone through yet, but should be by the end of the week. I'll drop you a PM when it's sorted, sorry for the delay.
Re: I've left. Need a few thing sorted.
26-02-2010 6:38 AM
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Re: I've left. Need a few thing sorted.
26-02-2010 1:44 PM
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The account hasn't been closed yet as we're waiting for the Direct Debit payment to clear. Once that's done the card details will be removed and everything will be closed down for you.
Re: I've left. Need a few thing sorted.
26-02-2010 5:58 PM
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Re: I've left. Need a few thing sorted.
02-03-2010 6:36 AM
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Re: I've left. Need a few thing sorted.
02-03-2010 10:01 AM
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The DD payment didn't go through. If you're happy for me to take this from your card I can get the account closed down for you now?
Re: I've left. Need a few thing sorted.
02-03-2010 10:58 AM
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Re: I've left. Need a few thing sorted.
02-03-2010 1:05 PM
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Re: I've left. Need a few thing sorted.
02-03-2010 5:15 PM
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Re: I've left. Need a few thing sorted.
02-03-2010 5:20 PM
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Re: I've left. Need a few thing sorted.
02-03-2010 5:25 PM
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If FTTC or something comes at my exchange, then we'll see. I like the CS here.
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