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I've got the wrong router! Can I flash it?

NatTheGooner
Grafter
Posts: 61
Registered: 07-12-2011

I've got the wrong router! Can I flash it?

Hi
I've just been connected up to fibre but Plusnet gave me an ADSL router, so I've got not broadband.
Can I do anything with the router - it a Technicolor
thanks
Nathan
6 REPLIES
Community Veteran
Posts: 3,274
Thanks: 339
Fixes: 12
Registered: 24-10-2013

Re: I've got the wrong router! Can I flash it?

what makes you think it's the wrong router?
usually LAN port 4 is used for the fibre connection.
Plusnet Staff
Plusnet Staff
Posts: 6,346
Thanks: 31
Fixes: 5
Registered: 26-11-2011

Re: I've got the wrong router! Can I flash it?

I can see that you've been in touch with our Support Team who have sent you out a FTTC router. If you wanted to, you can visit http://products.plus-payh.co.uk/firmware/ and change the firmware to FTTC if you'd like?
Chris Pettitt
Cloud Environments Engineer
NatTheGooner
Grafter
Posts: 61
Registered: 07-12-2011

Re: I've got the wrong router! Can I flash it?

I've got a Apple Mac - will it run the tool OK?
Moderator
Moderator
Posts: 18,526
Thanks: 1,820
Fixes: 224
Registered: 11-01-2008

Re: I've got the wrong router! Can I flash it?

No, it's windows only - you'll either need a vm, wine or crossover to attempt to run it.
If you're not sure what these are I'd wait for the new one to turn up Smiley

Customer / Moderator / If it helped click the thumb / If it fixed it click 'This fixed my problem'

Superuser
Superuser
Posts: 6,554
Thanks: 664
Fixes: 50
Registered: 30-07-2007

Re: I've got the wrong router! Can I flash it?

It's possible to update the firmware via TFTP http://wiki.aa.org.uk/Router_-_TG582N_-_Firmware_and_Factory_Reset but how you'd go about doing that on a Mac I've no idea I'm afraid
NatTheGooner
Grafter
Posts: 61
Registered: 07-12-2011

Re: I've got the wrong router! Can I flash it?

I think I'll take the advice to wait for the new router.
I know I'll spend half a day on this and still jigger it up.
thanks very much for the info though.