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I've got the wrong router! Can I flash it?
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I've got the wrong router! Can I flash it?
01-11-2013 10:53 AM
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Hi
I've just been connected up to fibre but Plusnet gave me an ADSL router, so I've got not broadband.
Can I do anything with the router - it a Technicolor
thanks
Nathan
I've just been connected up to fibre but Plusnet gave me an ADSL router, so I've got not broadband.
Can I do anything with the router - it a Technicolor
thanks
Nathan
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Re: I've got the wrong router! Can I flash it?
01-11-2013 10:55 AM
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what makes you think it's the wrong router?
usually LAN port 4 is used for the fibre connection.
usually LAN port 4 is used for the fibre connection.
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Re: I've got the wrong router! Can I flash it?
01-11-2013 11:08 AM
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I can see that you've been in touch with our Support Team who have sent you out a FTTC router. If you wanted to, you can visit http://products.plus-payh.co.uk/firmware/ and change the firmware to FTTC if you'd like?
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Re: I've got the wrong router! Can I flash it?
01-11-2013 11:24 AM
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I've got a Apple Mac - will it run the tool OK?
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Re: I've got the wrong router! Can I flash it?
01-11-2013 11:26 AM
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No, it's windows only - you'll either need a vm, wine or crossover to attempt to run it.
If you're not sure what these are I'd wait for the new one to turn up
If you're not sure what these are I'd wait for the new one to turn up
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Re: I've got the wrong router! Can I flash it?
01-11-2013 11:31 AM
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It's possible to update the firmware via TFTP http://wiki.aa.org.uk/Router_-_TG582N_-_Firmware_and_Factory_Reset but how you'd go about doing that on a Mac I've no idea I'm afraid
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
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Re: I've got the wrong router! Can I flash it?
01-11-2013 2:03 PM
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I think I'll take the advice to wait for the new router.
I know I'll spend half a day on this and still jigger it up.
thanks very much for the info though.
I know I'll spend half a day on this and still jigger it up.
thanks very much for the info though.
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