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I'm having problems, perhaps latency.

Posts: 15
Registered: ‎21-04-2014

I'm having problems, perhaps latency.

Hi, so up until a few weeks ago I was able to stream netflix while
playing my online game with no issue. I could view webpages
and all sorts of crazy things while netflix was open.
Recently, though, having netflix streaming causes a lot of lag in
game (streaming from ps4 or pc, checked both) and has also
randomly caused pages to not load at all as if i have no internet
left to spend on viewing things.
During the times when netflix is causing a lockout for me, youtube
videos cause latency in game. so while i can't play online with
netflix going at all, i can use youtube while gaming. but during
the height of the problem, even a 480p youtube video will cause
high latency in game.
I have run speed tests and they all say the same thing, everything
is fine. I don't know if it is relevant, but around the time it started
there were a few random connection dropouts over the course of
a week or so. any possible help here would be greatly appreciated.

Line stats:

Uptime: 15 days, 18:19:09
DSL Type: ITU-T G.992.5
Bandwidth (Up/Down) [kbps/kbps]: 1,139 / 7,719
Data Transferred (Sent/Received) [GB/GB]: 46.68 / 527.77
Output Power (Up/Down) [dBm]: 12.6 / 0.0
Line Attenuation (Up/Down) [dB]: 18.1 / 35.0
SN Margin (Up/Down) [dB]: 6.5 / 8.0
System Vendor ID (Local/Remote): TMMB / ----
Chipset Vendor ID (Local/Remote): BDCM / IFTN
Loss of Framing (Local/Remote): 80 / 0
Loss of Signal (Local/Remote): 9 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): -
Error Seconds (Local/Remote): 21,421 / 15
FEC Errors (Up/Down): 0 / 0
CRC Errors (Up/Down): 1,368 / 10,864
HEC Errors (Up/Down): 1,839 / 28,441