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If your 'internet has gone', how did you post this message?
@jab1 Maybe O2 isn't down....just saying
Customer and Forum Moderator. Windows 10 Firefox 64.0 (64-bit)
There is limited staff on the forum today as it's a holiday but someone may spot your thread.
OK @Strat @Beretta1963 - must apologise for not thinking of that
In that case, @Beretta1963 - a few more details MIGHT help other forum members to help you.
Sorry to hear you're having issues.
This should be sorted now,