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I cant get internet

Beretta1963
Newbie
Posts: 3
Registered: ‎17-04-2017

I cant get internet

My internet connection as gone and I've tried everything. My account says everything fine but I've tried calling and I just can't get through
7 REPLIES
jab1
Seasoned Champion
Posts: 2,291
Thanks: 626
Fixes: 10
Registered: ‎24-02-2012

Re: I cant get internet

If your 'internet has gone', how did you post this message?Huh

John
Moderator
Moderator
Posts: 27,360
Thanks: 1,900
Fixes: 179
Registered: ‎14-04-2007

Re: I cant get internet

@jab1 Maybe O2 isn't down....just saying Wink

Customer and Forum Moderator. Windows 10 Firefox 64.0 (64-bit)

Beretta1963
Newbie
Posts: 3
Registered: ‎17-04-2017

Re: I cant get internet

G4 on phone!
Beretta1963
Newbie
Posts: 3
Registered: ‎17-04-2017

Re: I cant get internet

Been told to ask for Bob?
Moderator
Moderator
Posts: 27,360
Thanks: 1,900
Fixes: 179
Registered: ‎14-04-2007

Re: I cant get internet

There is limited staff on the forum today as it's a holiday but someone may spot your thread.

Customer and Forum Moderator. Windows 10 Firefox 64.0 (64-bit)

jab1
Seasoned Champion
Posts: 2,291
Thanks: 626
Fixes: 10
Registered: ‎24-02-2012

Re: I cant get internet

OK @Strat @Beretta1963 - must apologise for not thinking of that Embarrassed

In that case, @Beretta1963 - a few more details MIGHT help other forum members to help you.

John
Plusnet Help Team
Plusnet Help Team
Posts: 6,138
Thanks: 595
Fixes: 231
Registered: ‎01-01-2012

Re: I cant get internet

Sorry to hear you're having issues.

 

This should be sorted now,

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team