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Hub 2

GH12
Newbie
Posts: 1
Registered: ‎27-01-2023

Hub 2

‎27-01-2023 7:05 AM

Hi

My new hub 2 keeps dropping connection (orange flashing light) between 2am and 6am every day can anyone help?

 

thanks

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Townman
Superuser
Superuser
Posts: 24,027
Thanks: 10,203
Fixes: 176
Registered: ‎22-08-2007

Re: Hub 2

‎27-01-2023 12:59 PM

"Every day" since when?

This might be BT Wholesale engineering work.  See https://status.zen.co.uk/broadband/maintenance-outage-details.aspx?reference=531627665

In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.

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