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How will I obtain Network Key/Password if using own router?
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How will I obtain Network Key/Password if using own router?
07-06-2013 9:16 PM
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Hi,
I am due to be connected to Plusnet broadband tomorrow, my previous Sky broadband connection has been turned off today. When I signed up with Plusnet I said I would use my existing Sky router. It says that they send network key/password details with the new router, so how do I get them when I am using my own router. I am unable to find any details on the member support on the main plusnet site.
Many Thanks,
TE
I am due to be connected to Plusnet broadband tomorrow, my previous Sky broadband connection has been turned off today. When I signed up with Plusnet I said I would use my existing Sky router. It says that they send network key/password details with the new router, so how do I get them when I am using my own router. I am unable to find any details on the member support on the main plusnet site.
Many Thanks,
TE
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Re: How will I obtain Network Key/Password if using own router?
07-06-2013 9:26 PM
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once activated your details should be here https://portal.plus.net/my.html?s=0&action=refresh_browser
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Re: How will I obtain Network Key/Password if using own router?
07-06-2013 9:34 PM
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Hi,
Thanks for that information. I did come across that page earlier and it's 'not active' as yet - as expected, but the password is eight '*'s for "security reasons", so how am I going to find out what it actually is?
Cheers,
TE
Thanks for that information. I did come across that page earlier and it's 'not active' as yet - as expected, but the password is eight '*'s for "security reasons", so how am I going to find out what it actually is?
Cheers,
TE
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Re: How will I obtain Network Key/Password if using own router?
07-06-2013 9:36 PM
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At some stage when you signed up with PlusNet you had to put in your preferred password on the application form, it will be that one
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Re: How will I obtain Network Key/Password if using own router?
07-06-2013 9:39 PM
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Great - I know which one that is, thanks for your help!
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