How to raise IP Profile
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- How to raise IP Profile
How to raise IP Profile
10-04-2012 1:27 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
However, for the past month I can't sync above 3744kbps and am therefore only getting 3mbps dl. I have run the BT speed test thing that has confirmed my dl sync is reduced.
I have monitored my modem and it was connected without drops for over a week but still my speed has not increased.
How can I get back to the speeds I used to have?
As an aside, I was thinking of swapping to fibre. BT are a total joke, they set a date my cabinet is to be upgraded and then when the date arrives, shift it forward another 3 months. This has been happening for a year now
Re: How to raise IP Profile
10-04-2012 1:32 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: How to raise IP Profile
10-04-2012 1:45 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Connection Status Connected
Us Rate (Kbps) 1064
Ds Rate (Kbps) 3744
US Margin 6
DS Margin 15
Trained Modulation ADSL2Plus
LOS Errors 0
DS Line Attenuation 50
US Line Attenuation 29
Peak Cell Rate 2509 cells per sec
CRC Rx Fast 0
CRC Tx Fast 0
CRC Rx Interleaved 15
CRC Tx Interleaved 0
Path Mode Fast Path
BT speedtest reports my IP Profile to be 3.3Mbps
I know the DS margin is low, but like I said the modem has been stable and connected for over a week until I switch it off by accident on Sunday.
Cheers
Re: How to raise IP Profile
10-04-2012 1:51 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: How to raise IP Profile
10-04-2012 1:55 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I know why the profile can be reduced but my question is how to get it increased.
Thanks
Re: How to raise IP Profile
10-04-2012 1:58 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: How to raise IP Profile
10-04-2012 2:10 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Lots of disconnects OR excessive error counts will force the margin higher (speed lower).
You can either sit back and cross your fingers (maybe there was a brief spell of 'interference' that caused the raised margin / lowered speed) or, if you're lucky a staff member may be able to check the connection logs and, possibly, do a reset (if all looks well from their end). The only worry is how to explain why the DLM seems to have thought your line was unstable.
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: How to raise IP Profile
10-04-2012 2:16 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: How to raise IP Profile
10-04-2012 4:06 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The line may not necessarily be stable below 15dB, in which case the DLM has done its job. Can you tell me if you're using any extension cables/sockets? Do you have a test socket you can plug into?
Jojo
Re: How to raise IP Profile
10-04-2012 4:10 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I'm not using any extensions and am plugged into the only socket in the house. It doesnt have a test socket, but is using a brand new microfilter. I fitted the new filter last week after having the slower speeds for a while.
Cheers
Re: How to raise IP Profile
10-04-2012 4:30 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I could reset the SNR to 6dB, which would bring your sync rate back up. The downside to this is that it could still go back up to 15dB as we've no idea what caused it. If that happened then we couldn't do anything about it for a further 10 days. The main problem we face when it comes to raising a fault is that currently, although lower than it has been, your sync rate falls within expected limits. I can try it, but just wanted you to be aware of the possibilities.
Jojo
Re: How to raise IP Profile
10-04-2012 4:34 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Cheers
Re: How to raise IP Profile
10-04-2012 5:33 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: How to raise IP Profile
20-05-2012 9:30 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
It occurs to me that my speed drop coincided with my local cabinet upgrade to fibre. Any chance an engineer tweaked something in error? I've not changed my hardware or wiring in years.
Cheers
Re: How to raise IP Profile
20-05-2012 11:01 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page