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How to display the router home page

DynaUK
Dabbler
Posts: 18
Registered: ‎07-07-2011

How to display the router home page

Hello
I am unable to display the router home page by using URL : http://192.168.1.254.
I am connected through a network cable to the router. I am able to ping the router IP successfully & connect to the Internet world without any issue but unable to get the router home page.
Any help or advise will be greatly appreciated as I will be moving home soon and will need to bring up the router page to configure the router again.
Thanks
52 REPLIES 52
Oldjim
Resting Legend
Posts: 38,460
Thanks: 787
Fixes: 63
Registered: ‎15-06-2007

Re: How to display the router home page

which router
If it is the Thompson try this http://192.168.1.254
Anonymous
Not applicable

Re: How to display the router home page

What router is it ?
Can you browse to the router's home page if you temporarily disable your PC's firewall ?
If you are browsing using Internet Explorer, can you try using Firefox ? (or vice-versa).
[quote=DynaUK]I will be moving home soon and will need to bring up the router page to configure the router again.
If you are keeping the same account name, then the router should just plug in and work at your new home WITHOUT needing to reconfigure - although not an ideal situation !
DynaUK
Dabbler
Posts: 18
Registered: ‎07-07-2011

Re: How to display the router home page

Hello
Yes it is a thomson router.
I have tried in both IE & FF by using http://192.168.1.254 but I only get a page not found.
I have disabled the Client Firewall & tried but still no luck.
Not sure what the problem is.
Thanks
Anonymous
Not applicable

Re: How to display the router home page

Have you get a browser plugin such as as "AdBlock Plus" which may have been accidently set to block pages from that IP address ?
mattturner
Grafter
Posts: 246
Thanks: 2
Registered: ‎25-06-2009

Re: How to display the router home page

Quote from: DynaUK
Hello
Yes it is a thomson router.
I have tried in both IE & FF by using http://192.168.1.254 but I only get a page not found.
I have disabled the Client Firewall & tried but still no luck.
Not sure what the problem is.
Thanks

Can you try browsing to http://dsldevice.lan? This is the DNS entry the router creates for itself and will change automatically if the IP address is different.
DynaUK
Dabbler
Posts: 18
Registered: ‎07-07-2011

Re: How to display the router home page

Hi.. I have quickly checked and there are no adblock or similar plug ins in either of my browsers.
I tried a quick ping to 192.168.1.254 & can get replies but it is only that I cannot open up in browser.
DynaUK
Dabbler
Posts: 18
Registered: ‎07-07-2011

Re: How to display the router home page

Quote from: Matt
Quote from: DynaUK
Hello
Yes it is a thomson router.
I have tried in both IE & FF by using http://192.168.1.254 but I only get a page not found.
I have disabled the Client Firewall & tried but still no luck.
Not sure what the problem is.
Thanks

Can you try browsing to http://dsldevice.lan? This is the DNS entry the router creates for itself and will change automatically if the IP address is different.

I have tried the above but still no luck.
I also noticed another thing.
When I try to ping yahoo.com, it takes ages for a reply to come back & also takes a long time to load the page
When I ping in http://192.168.1.254, the reply is quick but it wont load on the browser.
jim:green quote fixed mod:end
Anonymous
Not applicable

Re: How to display the router home page

If you open a Windows "Command Prompt"  (Start -> All Programs -> Accessories -> Command Prompt)
and then enter at the prompt -
> ipconfig

What IP address do you get for the "Default Gateway" ?,  if it is NOT [192.168.1.254] then try browsing with the displayed value instead.
DynaUK
Dabbler
Posts: 18
Registered: ‎07-07-2011

Re: How to display the router home page

The displayed Default gateway in IPCONFIG is 192.168.1.254
Thanks
jim:quote
Anonymous
Not applicable

Re: How to display the router home page

Have you got another PC to try ?
If no other PC is available, then try downloading Ubuntu desktop, burning either a CD or USB stick, then booting your PC to the CD or USB stick, select that you want to try the live version (i.e. not the install option), it will take a few minutes to get going, but then you will be able to open Firefox and try browsing your router - without the potential Windows junk that might be blocking access !.
For Ubuntu downloads start here http://www.ubuntu.com/download,  select "Try it from a CD or USB stick", then in the "1. Download Ubuntu" section, choose the "Ubuntu 10.04 LTS" version and select the "32 bit" option, then follow the rest of the page on how to "Try It".
mssystems
Aspiring Pro
Posts: 290
Thanks: 45
Fixes: 1
Registered: ‎10-08-2007

Re: How to display the router home page

A bit obvious, but have you rebooted the router?
If not, try it.
WWWombat
Grafter
Posts: 1,412
Thanks: 4
Registered: ‎29-01-2009

Re: How to display the router home page

And whether you are connecting with wired or wireless, try the other one...
Plusnet Customer
Using FTTC since 2011. Currently on 80/20 Unlimited Fibre Extra.
Anonymous
Not applicable

Re: How to display the router home page

If none of these things work then you can either leave it and just plug it in in your new house where it should just continue to work, or reset the router to the factory defaults and hope that cures it.
To clear it to factory defaults, press and hold the small recessed [RESET] button on the back of the router for at least ten seconds.
Obviously you will lose all your settings and will have to reconfigure it from scratch.
ejs
Aspiring Hero
Posts: 5,442
Thanks: 631
Fixes: 25
Registered: ‎10-06-2010

Re: How to display the router home page

Erasing all the settings in the router might be a bad idea in case that doesn't fix the problem and you then can't configure it!
I suggest checking the proxy settings in the web browser.