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How to amend order

cbcadmin
Grafter
Posts: 329
Thanks: 7
Registered: ‎14-02-2012

How to amend order

‎23-11-2015 4:38 PM

Just re-joined Plusnet, but unable to get anyone on the phone,so sent a message.
No response, so wondered if anyone on here knew the answer please?
How do I remove the free modem from my order?
TIA

Keef- Sheerness Kent UK - Vodafone FTTP via THG3000 & Three via ZTE MF286D

Previously - NowTV, John Lewis, Shell Energy, Plusnet, Sky, EE, New Call Telecom/Fuelbroadband, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
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MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,906
Thanks: 1,522
Fixes: 479
Registered: ‎01-01-2012

Re: How to amend order

‎23-11-2015 5:10 PM

Can you PM me your username?
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
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cbcadmin
Grafter
Posts: 329
Thanks: 7
Registered: ‎14-02-2012

Re: How to amend order

‎23-11-2015 6:51 PM

PM sent, cheers.
Reply came back that I'd have to phone. Sad What is the point of a messaging system that you can't use?
Eventually got through on the phone and the chap removed the hardware.
Thanks.

Keef- Sheerness Kent UK - Vodafone FTTP via THG3000 & Three via ZTE MF286D

Previously - NowTV, John Lewis, Shell Energy, Plusnet, Sky, EE, New Call Telecom/Fuelbroadband, Virgin/NTL/Bell Cable, Crosswinds, IC24, FreeOnlineNet, X-Stream, Totalise, Freeserve, Force9, TescoNet, AOL, Freenetname, Pipex, E7
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