How's your upload speed? (presales pondering)
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How's your upload speed? (presales pondering)
19-07-2018 10:57 AM
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Hi
I am considering getting the Plusnet Unlimited Broadband (not fibre) service, but I need to know what the upload speed is likely to be.
I understand that it varies by postcode.
I called Plusnet and they said for my area, download would be 7-17Mb/s and upload would be up to 1Mb/s.
But "up to" doesn't mean anything! It is just marketing speak for "less than".
0.99Mb/s is up to 1Mb/s. 0.001Mb/s is also up to 1Mb/s.
So, can exsiting users give me an idea of what Plusnet (copper) upload speeds are like, (preferably along with download speeds, so I can see what the ratio is).
thanks a lot
jack
(btw, I currently use G4 mobile data, so there is no landline active in my property)
Re: How's your upload speed? (presales pondering)
19-07-2018 11:12 AM
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Use BT Wholesale speed checker here, and will give indicative speeds for phone no.entered.
Re: How's your upload speed? (presales pondering)
19-07-2018 11:16 AM - edited 19-07-2018 11:18 AM
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Thanks, no link, but if its this one http://speedtest.btwholesale.com/ you need to be connected to the phone line in question. As I say, I don't currently have a landline or a landline phone number.......
/edit just saw the link in your sig. but again, I don't have a landline or phone number.
Re: How's your upload speed? (presales pondering)
19-07-2018 11:20 AM
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Put your address in here and ask your neighbours. https://www.dslchecker.bt.com/adsl/ADSLChecker.address
Moderator and Customer
If this helped - select the Thumb
If it fixed it, help others - select 'This Fixed My Problem'
Re: How's your upload speed? (presales pondering)
19-07-2018 11:25 AM
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Hey Jack. Thanks for your interest in Plusnet and welcome to our community forums.
If you put your address in the above link you'll be able to get a rough idea of the speeds available at your address down a BT line.
Let us know if you have any further queries.
Re: How's your upload speed? (presales pondering)
19-07-2018 12:10 PM
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thanks. that link is dead, but this one
http://www.dslchecker.bt.com/adsl/ADSLChecker.Address?AEA=Y
just gets me back to "upto 1Mb" again, the vagueness of which was the original problem that I started with !
Neighbours polled so far have no concept of what uploading is!! I can keep chipping away at that one...
Do we know anything about up/down proportions of the overall Plusnet/ISP gateway with ?BT. I'm wondering if I can draw any inferences from the downspeed forecast....
Re: How's your upload speed? (presales pondering)
19-07-2018 12:25 PM
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You'll be able to achieve essentially as much as your line can handle, we can't really find out more information until the line is provisioned.
What type of ADSL is available at your address? Is it ADSL2+ or just ADSL1?
For ADSL2+ it's up to 1mbps, but for ADSL1 it's up to 0.4mbps.
Re: How's your upload speed? (presales pondering)
19-07-2018 12:40 PM - edited 19-07-2018 12:41 PM
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[quote]What type of ADSL is available at your address? Is it ADSL2+ or just ADSL1?[/quote]
not sure. 2 I guess..
Re: How's your upload speed? (presales pondering)
19-07-2018 12:45 PM
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Re: How's your upload speed? (presales pondering)
19-07-2018 12:55 PM - edited 19-07-2018 1:03 PM
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Hi I don't see a Featured Products Column, but I have a column called "ADSL Products" which indicates I have all of:
WBC ADSL 2+
WBC ADSL 2+ Annex M
ADSL Max
WBC Fixed Rate
Fixed Rate
WBC ADSL 2+ Annex M indicates an upload speed of upto 1Mb/s, which is again back to where I started.
By asking for real-life users real life data, I guess I was hoping to see if there people were seeing a maximum ratio between up speed and downspeed.
My existing (4G mobile) ISP has a hugely asymmetric gateway with its wholesale ISP, so although the download speeds are fine, the upspeed is useless (something that was conveniently masked in their marketing blurb by the old "upto" trick).
I guess I'm hoping to flush-out whether Plusnet have any similar global/policy issues which would make their upload speeds as disproportionately bad as what I've already got.
If existing customers could post their down & upspeeds, I could look at the ratios and maybe draw some inferences.
Or if there is some better method of checking than "buy a 12 month contract and hope it turns out OK", I'm all ears.
Re: How's your upload speed? (presales pondering)
19-07-2018 1:04 PM
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The type of broadband service that ADSL is that by its very nature is asymmetric unfortunately.
As an example, on a line with a downstream sync rate of 20.9mbps there's an upstream sync rate of 0.96mbps.
Hope this helps.
Re: How's your upload speed? (presales pondering)
19-07-2018 1:22 PM
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there will be asymmetry of course, but I'm interested in the extent of that asymmetry.
In your example, the upspeed is 4.5% of the downspeed. Can you say if there is anything in Plusnet's policies or network dimensioning that limits that ratio and if so, at what value? thanks.
Re: How's your upload speed? (presales pondering)
19-07-2018 1:25 PM
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@Jack2359 wrote:
WBC ADSL 2+ Annex M indicates an upload speed of upto 1Mb/s, which is again back to where I started.
Annex M is not a standard component of the BT / Plusnet offering.
By asking for real-life users real life data, I guess I was hoping to see if there people were seeing a maximum ratio between up speed and downspeed.
There isn't one!
I guess I'm hoping to flush-out whether Plusnet have any similar global/policy issues which would make their upload speeds as disproportionately bad as what I've already got.
The performance of any given line is determined by local conditions subject to the general contraints of the underlying technology. The checker you've used gives you the 'expected' local performance. You could gauge the actual performance by talking to neighbours.
Reading the data here may help?
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
Re: How's your upload speed? (presales pondering)
19-07-2018 1:27 PM - edited 19-07-2018 1:32 PM
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FWIW the following speed test is for an adsl2 connection I have access to and is fairly consistent using a plusnet supplied hub zero.
HTH
Re: How's your upload speed? (presales pondering)
19-07-2018 1:35 PM
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No, we don't restrict or limit throughput and as of about this time last year we removed our traffic prioritisation policy though that didn't used to restrict speeds, but more prioritise bandwidth within your home network.
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- Re: How's your upload speed? (presales pondering)