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How often does an exchange get its Market rating updated?

Laser
Grafter
Posts: 206
Registered: 23-09-2007

How often does an exchange get its Market rating updated?

If I understand it correctly there's some sort of "breakpoint" of 10,000 residential customers at an exchange before it can be a Market 3.
Wouldn't you just know, my exchange is only a few hundred shy of that number, even with 4 operators, so is stuck at Market 2. It's been reporting at the same number of customers on samknows.com for about a year now. How often do they re-classify these things? Would it be automatic the instant the 10,001'th customer signs up, or is it reviewed annually, etc?
8 REPLIES
Community Veteran
Posts: 19,101
Thanks: 443
Fixes: 21
Registered: 31-08-2007

Re: How often does an exchange get its Market rating updated?

That is a ball in OFCOM's court. You could try visiting their site for info. I'm sure if anyone has any specific knowledge on how to find out other than asking OFCOM directly, I expect they will post.
Community Gaffer
Community Gaffer
Posts: 17,665
Thanks: 658
Fixes: 162
Registered: 05-04-2007

Re: How often does an exchange get its Market rating updated?

TBH I don't think it's all that often, it's certainly not an automatic thing. It would need Ofcom to review the exchanges and see whether it needs updating.
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 Chris Parr
 Plusnet Staff
scootie
Grafter
Posts: 4,799
Registered: 03-11-2007

Re: How often does an exchange get its Market rating updated?

that will be yearly task for ofcom then at best
Community Veteran
Posts: 19,101
Thanks: 443
Fixes: 21
Registered: 31-08-2007

Re: How often does an exchange get its Market rating updated?

Hassle OFCOM, make them work for their no doubt excessive pay Roll eyes
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Re: How often does an exchange get its Market rating updated?

As far as I know, it's about once every 12 months.
Laser
Grafter
Posts: 206
Registered: 23-09-2007

Re: How often does an exchange get its Market rating updated?

Thanks for the replies. Looks like I can hope it may come around soon then! Roll eyes
Community Veteran
Posts: 19,101
Thanks: 443
Fixes: 21
Registered: 31-08-2007

Re: How often does an exchange get its Market rating updated?

As I said earlier, get in touch with OFCOM and ask, and if need be give them some hassle.
Community Veteran
Posts: 26,718
Thanks: 931
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Registered: 10-04-2007

Re: How often does an exchange get its Market rating updated?

Get everyone you know on the same exchange to independently contact OFCOM as well. Get letters published in the local paper about how you are paying too much for broadband because OFCOM haven't reclassified the exchange. Make it easier for OFCOM to update the classification than to try to ignore you.
jelv (a.k.a Spoon Whittler)
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