Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
How much downtime before PN or BT offer refund?
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- How much downtime before PN or BT offer refund?
- « Previous
-
- 1
- 2
- Next »
Re: How much downtime before PN or BT offer refund?
12-01-2008 10:46 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
This is the best - as Ben Verwaayan is the Chief Executive - I suspect posting the email address is against forum rules so go here linky and the thread is about the same problem
Message 16 of 19
(222 Views)
Re: How much downtime before PN or BT offer refund?
12-01-2008 11:58 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I can't think why posting Ben's email adddress would be against forum rules - It's in the public domain anyway and I'm sure he is perfectly capable of dealing with mail from his customers.
BTW - Puddy, PlusNet and BT don't have the same CEO (Our CEO is Neil Laycock) and whatever you may think we interact with BT in more or less the same way as we always did. We still pay the same wholesale rates for the services we buy and still have similar account management relationships with people in BT Wholesale (Who in turn, buy their products from Openreach!). You might not believe it, but would you expect to go to the Environment agency to deal with a Tax matter? Both are 'owned' by the government...
Ian
BTW - Puddy, PlusNet and BT don't have the same CEO (Our CEO is Neil Laycock) and whatever you may think we interact with BT in more or less the same way as we always did. We still pay the same wholesale rates for the services we buy and still have similar account management relationships with people in BT Wholesale (Who in turn, buy their products from Openreach!). You might not believe it, but would you expect to go to the Environment agency to deal with a Tax matter? Both are 'owned' by the government...
Ian
Message 17 of 19
(222 Views)
Re: How much downtime before PN or BT offer refund?
12-01-2008 12:00 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
This rule
Quote Posting of Personal Details
Without the express permission of the user these are not to be posted on the forums. This includes the content of pm's (personal forum messages) or emails received from moderators or staff.
Message 18 of 19
(222 Views)
Re: How much downtime before PN or BT offer refund?
13-01-2008 4:31 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: Ian You might not believe it, but would you expect to go to the Environment agency to deal with a Tax matter? Both are 'owned' by the government...
Ian
Picked the wrong one here Ian I do work for HM Government if you had a compliant for the environment agency you could complain to the head of govenment i.e Gorden Brown he will deal with every government dept .
You are still owned by BT though
so who is your ceo boss and does he have a seat on BT board and does BT pay is salary?
puddy
Message 19 of 19
(222 Views)
- « Previous
-
- 1
- 2
- Next »
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- How much downtime before PN or BT offer refund?