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How long to respond to BBand fault

Docspawn
Newbie
Posts: 9
Registered: ‎01-11-2010

How long to respond to BBand fault

I logged a fault (36479785) 5 days ago but still waiting for reply, i have a problem with a  VERY slow line which has happened before.
I'm getting desperate as need for my job just now !
                                            D.S.
3 REPLIES
jojopillo
Grafter
Posts: 9,786
Registered: ‎16-06-2010

Re: How long to respond to BBand fault

Hi Docspawn,
Welcome to the forums. I will look into this now and get back to you shortly.
Jojo Smiley
Docspawn
Newbie
Posts: 9
Registered: ‎01-11-2010

Re: How long to respond to BBand fault

Wow as if by magic i have been contacted by guys at Plusnet, fingers crossed get fixed soon.
               Cheers
                    D.S.
jojopillo
Grafter
Posts: 9,786
Registered: ‎16-06-2010

Re: How long to respond to BBand fault

HI Docspawn,
I can assure you that was just a coincidence. The reply was sent 15 minutes ago. Sorry you've had to wait so long for a response.
Jojo Smiley