cancel
Showing results for 
Search instead for 
Did you mean: 

How long before Support Team read tickets ?

Champnet
Aspiring Pro
Posts: 363
Thanks: 59
Registered: 25-07-2007

How long before Support Team read tickets ?

I've been adding to an open ticket since Sunday (26/02/12) and the status is still showing "Awaiting Support Team answer"
3 REPLIES
Moderator
Moderator
Posts: 26,172
Thanks: 1,322
Fixes: 58
Registered: 14-04-2007

Re: How long before Support Team read tickets ?

Would you like to post a ticket number here.

Customer and Forum Moderator.

Champnet
Aspiring Pro
Posts: 363
Thanks: 59
Registered: 25-07-2007

Re: How long before Support Team read tickets ?


Thanks for your reply :
51738825
jojopillo
Grafter
Posts: 9,786
Registered: 16-06-2010

Re: How long before Support Team read tickets ?

Hi Champnet,
I'll get someone in our faults team to take ownership of this for you and see what we can find out.
Jojo Smiley