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How easy is it to leave?

dustjunky
Dabbler
Posts: 17
Registered: 31-07-2007

How easy is it to leave?

Hi all,
I remember a while back when LLU first started that people (once LLU'd) were unable to move away from PlusNet for some reason.
Is this still the case or is it as easy as getting a MAC code now?
4 REPLIES
VileReynard
Seasoned Pro
Posts: 10,911
Thanks: 256
Fixes: 10
Registered: 01-09-2007

Re: How easy is it to leave?

It isn't the mafia you know.
You can ask (and be given) a MAC at any time.

Plusnet Alumni (retired) orbrey
Plusnet Alumni (retired)
Posts: 10,540
Registered: 18-07-2007

Re: How easy is it to leave?

You can get a MAC for migrating an LLU service back to BT, though the process does take a little longer due to it taking 5 working days to get the MAC from the LLU supplier. It isn't any slower for BT to do the work though.
Hope that helps,
dustjunky
Dabbler
Posts: 17
Registered: 31-07-2007

Re: How easy is it to leave?

Nice one thanks.  Was pretty sure it must be fairly painless, just remember some people getting rather heated when they were first migrated to LLU.
Thanks again.
James
Grafter
Posts: 21,036
Registered: 04-04-2007

Re: How easy is it to leave?

Hi Dustjunky,
I've just tried giving you a ring, but there's no answer as presumably you're at work Smiley
Can I ask why you are looking to leave?  Anything I can help with?