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How do I view my tickets?

sukeshn
Dabbler
Posts: 23
Registered: ‎08-11-2013

How do I view my tickets?

I called support and logged a ticket about my intermittently failing connection, but how can I see the status of it?
The member centre is not very intuitive, can someone guide me as to where I can see the status of a ticket so I can add further comments?
4 REPLIES
Moderator
Moderator
Posts: 27,072
Thanks: 1,787
Fixes: 144
Registered: ‎14-04-2007

Re: How do I view my tickets?

Have a look here https://www.plus.net/wizard/?p=search

Customer and Forum Moderator. Windows 10 Firefox 62.0.3 (64-bit)

sukeshn
Dabbler
Posts: 23
Registered: ‎08-11-2013

Re: How do I view my tickets?

I went to that section before.
Where to go from there?
RealAleMadrid
Aspiring Champion
Posts: 851
Thanks: 337
Fixes: 16
Registered: ‎07-07-2009

Re: How do I view my tickets?

Are you aware that questions and tickets are the same thing? Just check for open questions. Smiley
Acassim
Grafter
Posts: 1,075
Thanks: 1
Registered: ‎11-06-2007

Re: How do I view my tickets?

Hi sukeshn,
You should be able to select the viewing options at the link that Strat provided. Once you've logged in you should then see a drop down list which gives the options for viewing.