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How do I report a fault? Support pages only give me the runaround

Dizzley
Grafter
Posts: 275
Registered: 17-04-2007

How do I report a fault? Support pages only give me the runaround

Hi - What happened to "My Questions"?
Access to support is important to me - I just wasted 20 minutes trying to report DNS problems. The support pages make reassuring statements but do nothing.
2 REPLIES
Dizzley
Grafter
Posts: 275
Registered: 17-04-2007

Re: How do I report a fault? Support pages only give me the runaround

Even if I want to complain about the support offering I only see this. (attached)
What is this Kafkaesque bureaucracy?
Jilly
Newbie
Posts: 3
Registered: 10-09-2015

Re: How do I report a fault? Support pages only give me the runaround

I too have been trying to contact them to no avail Sad    First time I have tried to contact support - I am NOT impressed Sad