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How do I get line rental saver

FIXED
frankandliz
Grafter
Posts: 27
Thanks: 1
Fixes: 1
Registered: ‎27-04-2019

How do I get line rental saver

I have renewed my broadband contract and I want add line rental saver. I cannot for the life of me find out how to do this. It sounds like a really simple thing to be able to do but I'm getting nowhere. Is there a link or something I have to find?

Cheers

4 REPLIES 4
jab1
Legend
Posts: 17,434
Thanks: 5,680
Fixes: 260
Registered: ‎24-02-2012

Re: How do I get line rental saver

Fix

@frankandliz Log in to your account and click the 'Offers & Upgrades' banner - it should be on there.

John
Baldrick1
Moderator
Moderator
Posts: 11,842
Thanks: 5,273
Fixes: 421
Registered: ‎30-06-2016

Re: How do I get line rental saver

@frankandliz 

Further to @jab1 ‘s post be aware that due to limitations with Plusnet’s systems you cannot automatically take out LRS in the same month after you’ve updated your contract.

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jab1
Legend
Posts: 17,434
Thanks: 5,680
Fixes: 260
Registered: ‎24-02-2012

Re: How do I get line rental saver

Ooops, forgot to mention that, @Baldrick1 . Should have remembered the fun I had trying to get mine renewed under the same circumstances, but I did succeed, but only because I obviously spoke to a couple of agents who had obviously been around a while and could bypass the automatic locks - somehow.

John
jab1
Legend
Posts: 17,434
Thanks: 5,680
Fixes: 260
Registered: ‎24-02-2012

Re: How do I get line rental saver

@frankandliz 👍

John