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How do I get help on my slow fibre speed? 'Ask Jess' is pointless....

SkylineUK
Grafter
Posts: 60
Registered: ‎01-04-2010

How do I get help on my slow fibre speed? 'Ask Jess' is pointless....

Where do I find the hidden link to send an email to someone. i.e. how do I get past 'Ask Jess'?Huh
I converted to fibre broadband last Wednesday and it's only 40Mbps download.  I'm not technically inclined so I don't know what tweaks to look for/apply.
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1 REPLY
pwatson
Rising Star
Posts: 2,468
Thanks: 8
Fixes: 1
Registered: ‎26-11-2012

Re: How do I get help on my slow fibre speed? 'Ask Jess' is pointless....

Follow the steps on http://faults.plus.net to open a ticket and then post the ticket number on the thread you started previously on this subject.
HTH