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How can I get Plusnet to deliver "working Broadband"

elizabehrhodes
Newbie
Posts: 1
Registered: a week ago

How can I get Plusnet to deliver "working Broadband"

Three failed attempts at getting Broadband installed.

 

"Apparently" it has been fixed at the exchange but still no service......PlusNet are ignoring me.

 

Can anyone help with advice on how to get their attention?

2 REPLIES
jab1
Seasoned Champion
Posts: 2,276
Thanks: 619
Fixes: 9
Registered: ‎24-02-2012

Re: How can I get Plusnet to deliver "working Broadband"

@elizabehrhodes A little more information would help others on here to possibly help you.

John
Plusnet Help Team
Plusnet Help Team
Posts: 99
Thanks: 9
Fixes: 5
Registered: ‎06-08-2018

Re: How can I get Plusnet to deliver "working Broadband"

Hi @elizabehrhodes,

 

Thank you for your query, I'm sorry that your broadband connection has not taken place as yet.

 

I have contacted you today and have sent you an update here.

 

If you have any further queries, please let me know.

 

Thanks.

If this post resolved your issue please click the 'This fixed my problem' button
  Tahir M
 Plusnet Help Team