House move x2
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Broadband
- :
- House move x2
Re: House move x2
06-03-2009 11:56 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The more notice we can get on a simultaneous provide order the better.
Re: House move x2
06-03-2009 5:22 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Previously Mand said to 'give her a shout' when I have the MAC. As that is no longer required shall I still PM her or you with the details.
Thanks
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: House move x2
09-03-2009 11:05 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
If someone else needs to pick this up to deal with it please let me know and I'll PM the details to you
Thanks for all the help as moving house is stressful enough without further hassle
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: House move x2
11-03-2009 10:39 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
This is not impatience, just a little concern as Jameseh said that all details of my move should be given ASAP.
I PMed Mand two days ago but haven't had any response. Is everything OK or is there a problem?
Thanks.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: House move x2
11-03-2009 10:41 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I'm happy to chase things after that point to make sure that everything is in order.
Re: House move x2
11-03-2009 11:05 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Will give CS a ring a little later today as I have to go out shortly
Just to confirm: They will be able to keep my current product (Premiere Option 2), Fax2Email, webspace (hardly used but nice to have it available,) static IP block?
My exchange is due to go live with 21CN on the date of my reprovide - can I go on the trial at the same time?
And what about the charge for this?
Sorry to ask the questions here but due my previous experiences with CS I don't have a lot of faith in them, unfortunately. You guys here are always on the ball and extemely helpful
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: House move x2
11-03-2009 11:22 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Your account type won't change at all - All we'll be doing is moving your service to a different address.
Once you've moved, you'd be welcome to join the trial for ADSL2+.
Re: House move x2
11-03-2009 12:14 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Moving is stressful enough without any other worries so, hopefully, this part will go smoothly
Don't worry, I'll be shouting loud if it doesn't
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: House move x2
24-03-2009 6:35 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
But is there anything I need to request from the engineer to ensure I can get the fastest speeds bearing in minf I'm around 3Km from the exchange and the attenuation is liable to be around 49 dB? A specific type of Master Socket, etc or is he liable to put the best available deive in?
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: House move x2
31-03-2009 12:45 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Connected router and cables and all's well.
Presently syncing at 5376kbps.
Quote Stats:
Line Attenuation (Up/Down) [dB]: 27.0 / 46.0
SN Margin (Up/Down) [dB]: 23.0 / 6.0
Seems pretty good considering my mother's stats (at same address, remember) are:
Quote Att down: 50 (was 49)
SN Margin down: 20 (was19)
Not sure why my mother's att and noise margins have increased, though.
My speedtest shows throughput of just under 2Mbps with a ping of 24ms and the BT test result is:
Quote Test1 comprises of Best Effort Test: -provides background information.
Your DSL connection rate: 5376 kbps(DOWN-STREAM), 448 kbps(UP-STREAM)
IP profile for your line is - 2000 kbps
Actual IP throughput achieved during the test was - 1819 kbps
Three years since I was last provisioned with a house move so do I just now wait for the IP Profile to raise over the next 10 days or can someone give it a kick for me please
Thanks
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: House move x2
31-03-2009 2:12 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: House move x2
31-03-2009 3:28 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: House move x2
31-03-2009 4:17 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I've checked your line and BT are still to assign a bRAS profile, so I'm afraid that there's nothing I can do to make it any faster.
Yet.
Re: House move x2
31-03-2009 4:32 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
What normlly happens, is MaxDSL automatically set to a profile of 2000 which then gets changed as the 10 days progress? I can't remember, should I reboot at all during this time.
I have noticed that the SN Margin fluctuates between 5.5 and 6dB. Can't see this as being an issue and the att has stayed at 46dB.
I have also requested being put on the 21CN trial as my exchange went live today. I assume I can't go onto the trial until after the initial 10 days anyway.
Forum Moderator and Customer
Courage is resistance to fear, mastery of fear, not absence of fear - Mark Twain
He who feared he would not succeed sat still
Re: House move x2
31-03-2009 4:48 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
The MSR is automatically set at 2272Kbps, which changes over the first 10 days.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page