Honest opinions please
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- Re: Honest opinions please
Honest opinions please
25-06-2013 12:16 PM
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Sky have a silly 50 quid activation fee and only up to 40mb so i am looking around
and i have been drawn back here, to the fibre package at 19.99 per month unlimited, activation included
so im wondering from you plusnetters how does the service fare these days, specifically the fibre
any slowdowns, restrictions, is the customer service still as good as it was etc
Re: Honest opinions please
25-06-2013 1:49 PM
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Re: Honest opinions please
25-06-2013 2:40 PM
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I was expecting some problems but it all went perfectly. In fact it was BE who gave me the trouble with some dodgy "extra" billing.
I can't fault the service although you will find quite a few people with issues on these forums - the staff may also need a bit of a nudge now and again to chase things up but generally I'm 100% happy with what I get and what I pay for it.
Re: Honest opinions please
25-06-2013 2:42 PM
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Re: Honest opinions please
25-06-2013 3:09 PM
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Re: Honest opinions please
25-06-2013 3:14 PM
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Only slow downs are really from exchange congestion, e.g. weekends expect it to be a bit slower.
I can get a pretty constant 7MB/s down on my connection, no issues with too much data used etc.
Re: Honest opinions please
25-06-2013 3:54 PM
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I always get the impression that it is possible to speak/correspond with a 'real person' with PN.
Re: Honest opinions please
25-06-2013 3:57 PM
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A HH3 will work fine.
Re: Honest opinions please
25-06-2013 5:02 PM
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The customer support continues to be brilliant.
Re: Honest opinions please
25-06-2013 5:29 PM
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Re: Honest opinions please
25-06-2013 7:13 PM
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Re: Honest opinions please
25-06-2013 8:23 PM
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Top Jolly is the best way to explain Plusnet.
Re: Honest opinions please
25-06-2013 8:55 PM
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Not had amazing customer service on the phone lines but the forum team cannot be faulted, they will bend over backwards for you.
Re: Honest opinions please
25-06-2013 10:05 PM
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Re: Honest opinions please
25-06-2013 10:10 PM
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At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
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