cancel
Showing results for 
Search instead for 
Did you mean: 

Higher than normal SNR margin after more line faults

FarmerGiles
Dabbler
Posts: 15
Registered: ‎16-01-2011

Higher than normal SNR margin after more line faults

Hi again.
Just when everything had settled down, a couple of weeks ago BT replace a long segment of faulty cable.  When my router eventually reconnected, the SNR margin appears to be set to 12db again and consequently the line speed is low (1500-1660 kbps).  I left the router up for over two weeks without a reboot/reconnect and it was stable with very few FEC errors so I rebooted it a couple of times this morning hoping that the exchange would have reset the SNR margin to something more sensible but the line still came up slow with a 12db SNR margin.
Could the SNR margin be set to a lower level now please so that my download speed is something sensible?  IP profile only giving me a download of 900ish kbps atm
Regards
3 REPLIES
FarmerGiles
Dabbler
Posts: 15
Registered: ‎16-01-2011

Re: Higher than normal SNR margin after more line faults

Any chance someone could look at this please?
Plusnet Alumni (retired) chrispurvey
Plusnet Alumni (retired)
Posts: 5,369
Fixes: 1
Registered: ‎13-07-2012

Re: Higher than normal SNR margin after more line faults

Hi FarmerGiles,
Sorry for the delayed response.
I've placed a SNR reset on your line, this should complete in the next 4 hours.
Let me know how you get on.
FarmerGiles
Dabbler
Posts: 15
Registered: ‎16-01-2011

Re: Higher than normal SNR margin after more line faults

Hi Chris
Now synced at 2240 with 6dB SNR Margin Current SNR 7dB.
Will monitor for stability etc
Regards and thanks.