High pings with interleaving disabled

[#1]

  1    97 ms    99 ms    99 ms  dsldevice.lan [192.168.1.254]
  2    37 ms    37 ms    43 ms  lo0-plusnet.thn-ag3.plus.net [195.166.128.80]
  3    38 ms    51 ms    45 ms  vl303.thn-gw1.plus.net [84.92.3.177]
  4    39 ms    39 ms    37 ms  te2-3.thn-gw2.plus.net [212.159.1.58]
  5    38 ms    37 ms    39 ms  vl23.pte-gw2.plus.net [212.159.4.28]
  6    45 ms    43 ms    43 ms  92.core.plus.net [212.159.1.92]
  7    45 ms    43 ms    45 ms  fhw-lb04.plus.net [212.159.1.146]
  8    45 ms    46 ms    43 ms  portal.plus.net [212.159.9.2]
Interleaving has been disabled yet ping's do not seem to be any lower.
I'm currently on Value and thinking about upgrading to unlimited.

[#2]

Going to unlimited won't change the ping results - despite what you have been told I will lay odds you are still interleaved

[#3]

I did create a ticket asking PN to confirm that interleaving has been disabled and they did. Should I ask them to investigate further?

[#4]

Yes - because all they can tell is what the BT systems tell them and any relation between the BT system and the actual situation is pure chance 

[#5]

what router are you runing comocon.
if you look at the line stats on your router does it say interleave depth with a value after it or fast.
could all ways try DMT or routerstats to see if interleaving is on or off then you have a pieace of paper with the eveidnce to wave in BTw smug face 

[#6]

Hiya,
If you look at your traceroute, the first hop to your router seems rather high.
Are you sure that you weren't doing anything with your internet connection at the same time as running that traceroute?

[#7]

Quote from: ASBO

what router are you runing comocon.

Product Name: TG585 v7
Software Release: 7.4.4.7
I tried DMT but it wouldn't work due to the version of the router firmware. I can't see anything about interleaving in RouterStats.

Quote from: Jameseh

If you look at your traceroute, the first hop to your router seems rather high. Are you sure that you weren't doing anything with your internet connection at the same time as running that traceroute?

99ms at the first hop is common in SpeedTouch routers. The connection was idle when I ran the traceroute.

[#8]

Quote from: Jameseh

Hiya, If you look at your traceroute, the first hop to your router seems rather high. Are you sure that you weren't doing anything with your internet connection at the same time as running that traceroute?

All Speedtouch routers have a high first hop - doesn't actually mean anything

[#9]

Interleaving is on.
I'll get it turned off for tomorrow morning.  Sorry about that!

[#10]

Many thanks
[Moderator's note by Dick (Strat): Full quote of preceding post removed as per Forum Rules]