High number of DNS queries
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High number of DNS queries
06-03-2015 1:34 PM
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I have received the following, and am not sure how to proceed. I have got rid of my static IP address in the hope that will alleviate the problem. I haven't been in touch yet with Plusnet
"During monitoring of our platform it has come to our attention that you have a high amount of DNS queries coming from the IP address assigned to your broadband account with us.
The monitoring outputs captured for the IP address assigned to this broadband line indicate the presence of IP cameras with incorrect configuration. A device on your internal network is sending DNS queries to Plusnet DNS servers requesting similar addresses to the following:
client9.gotocamera.com
client5.gotocamera.com
The above addresses do not exist and will return a timeout responses. The frequent request for these failing domain lookups puts unnecessary load on Plusnet DNS servers.
If you have IP cameras or a digital video recorder (DVR) connected to your home network, we request these are configured correctly to prevent further DNS recursion on a non existent domain name.
Please take action to avoid any further contact in relation to this matter"
Has anyone any ideas what I might do if the above fails? I need my cams for security purposes, and I've had them on the go for about 2 years..
Re: High number of DNS queries
06-03-2015 2:18 PM
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Something within your home network is attempting to connect to the non-existent domain names. You need to look at the configuration of the cameras or any in-house system which monitors the cameras for references to those addresses / URLs.
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Re: High number of DNS queries
06-03-2015 2:24 PM
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Quote The service has now been completely turned off.
Quote CRITICAL NOTICE: The following email was sent to all customers on Sunday last week. Some of you may not have received it (check your spam folders / you may have unsubscribed from email notices):
Dear customer,
Regrettably, GotoCamera has run out of cash; despite our best efforts, we have been unable to raise additional money.
We are looking for a buyer that may want to pick up the GotoCamera service and may want to continue offering it to you. However, there is no guarantee that this will happen, in what time frame it may happen, whether it will be under the GotoCamera name, what the pricing may be, etc.
Do you have any 'Gotocamera' client software on PC or mobile device?
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: High number of DNS queries
06-03-2015 2:38 PM
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The only service I can see on one of my cams is the DDNS Service which indicates "ihome365.org" and on the other DDNS service "vipcam.org". Do these have anything to do with it? if not, what should I be looking for? The DNS server is my router which is 192.168.1.254.
Thank you both for your replies, appreciated.
Re: High number of DNS queries
06-03-2015 2:48 PM
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Re: High number of DNS queries
06-03-2015 3:07 PM
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Whatever you do, don't download a program which claims to be able to remove it.
Re: High number of DNS queries
06-03-2015 3:09 PM
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Ctrl Alt Del
Start Task Manager
Processes
Also click the box - show Processes from all users
Edited because I was talking rubbish
Re: High number of DNS queries
06-03-2015 3:14 PM
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Don't forget to click 'Show processes from all users' as it may only show the current user's processes by default (and some programs run processes as administrator).
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: High number of DNS queries
06-03-2015 3:16 PM
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Re: High number of DNS queries
06-03-2015 3:18 PM
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At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: High number of DNS queries
06-03-2015 4:00 PM
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I've got an IPCamera in my process list, I'll uninstall, but what if anything could you suggest I might use instead. that's not going to cause a repeat of the problem. Thank you all.
Re: High number of DNS queries
06-03-2015 4:18 PM
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- What camera(s) are you using?
- Are you looking for software to act as a security system and record video when triggered?
- Do you need access from remote clients (phone, from work etc)
The more info you can give, the better the replies will be.
HTH
Re: High number of DNS queries
06-03-2015 4:41 PM
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My cams are "Wanscam - PTZ Wireless WaterProof Outdoor IP Camera With 3X Optical Zoom And IR-Cut" and I require them simply as a security cam to view live from my PC, but now I'm retired it's not a requirement to view remotely, although as per my OP I did have a static IP address to allow me to do just that, thank you for your reply.
Re: High number of DNS queries
06-03-2015 4:46 PM
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Try entering the IP address of the camera into your browser and seeing what facilities it offers.
Re: High number of DNS queries
06-03-2015 5:26 PM
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